According to Van L. Baker from Gartner 90% of enterprises are investigating in chatbots, but only 4% have them up and running. The intent usually is to reduce cost by reducing headcount, but current investments are far from a meaningful ROI.The “Siri syndrome” or what prevents companies to dive into AI and chatbots821Hristo BorisovMaximiliano ContieriNov 17, 2017·1 min readcan you point to the link ?
